This is the one number you must know and most operators have no clue.
63% of customers say that a business has never responded to their online review.
Some mobile apps allow renters access to video surveillance feeds and the ability to lock and unlock doors.
In this new omnichannel world, it’s our job to create seamless experiences, regardless of marketing channel or device.
Know that full occupancy does not mean you are generating the highest revenue possible.
Self storage is very much a micro-market. To know your competition, you need to understand your competitive radius.
If you aren't taking advantage of a GMB page, you are missing opportunities to drive revenue and increase occupancy.