17 Ways to Perform a Self Storage Operational Audit

Performing an operational audit on your self storage facility can show you all the areas you need to improve or keep a closer eye on.

SEO: How to Choose Self Storage Keywords [2024]

How do know what your target customer is searching in Google? When they’re looking for you, what do they type?

Storage rent collections: Make it easier on you and the customer

Collecting rent seems like a reasonable and simple task, but is it? There are various ways to make collecting rent easier for you and the customer.

4 Pieces of Marketing Advice Independent Operators Should Ignore

Self storage is a massive community with a lot of well-intentioned marketing advice - but make sure that you're doing what's right for your facility!

A Digital Revolution: The Biggest Impacts of Technology

Self-storage has witnessed a transformative wave of technological innovations in recent years. However,2023 brought about one of the most significant leaps in the evolution of facilities.

Back to Basics - Self Storage Marketing Fundamentals

Competing in storage? Optimize your facility's appeal with great photography, a solid Google Business Profile, and a user-friendly website. First impressions matter!

The Curse of 100% Occupancy: How to balance occupancy and rates to maximize revenue

Discover why vacancy is good in self-storage. Explore pricing theory, strategy, and maximizing revenue through dynamic pricing.

Indoor Boat and RV Storage: Pros and Cons

When it comes to the pros and cons of indoor vs. outdoor storage, there are many factors to take into account.

Boosting Your SEO with Google Reviews

Are you sitting in your storage facility waiting and hoping for good reviews to show up on your Google Business Profile? Or are you going out and getting them?

The Future of Locking in Self-Storage: OneLock by Keep It Simple Storage

Unlock the Self-Storage Revolution: NFC Locks for Convenient Access, Enhanced Security, and Remote Management. Learn More!

Pros and Cons of Single-Story vs. Multi-Story Self-Storage Development

When embarking on the journey of self-storage facility development, one of the key decisions you'll face is whether to build a single-story or a vertical (multi-story) facility.

Owning a Self Storage Facility in the Most Densely Populated Cities

Learn everything you need to know about building, operating or owning a self storage facility successfully in America's most densely populated cities!

Self Storage Space Rental Vs. Donate Items | A Guide to Decide

Learn why customers store their treasures, and how to offer an alternative to donation as a self storage facility owner or operator and self storage thought leader.

Self Storage & Parking | Making the Most of Your Storage Facility Space

Learn how to look at the parking industry for inspiration on how to diversify, upgrade and make more money with your self storage business or facility.

Evolution of the Self-Storage Manager

As we continue to see the emergence of new technology, it’s undeniable that there has been an incredible shift in the role of the self-storage manager.

Military Storage Units | The U.S. Military and Self Storage Industry

Learn about military storage and the unique needs and requirements of members of the U.S. Military, the nation's most reliable self storage facility customers.

10 Practical Tips to Help Train your Self-Storage Staff in Handling Customer Complaints

The important factor for any customer complaint is how the complaint is dealt with.

How to Harness the Local Community for your Self-Storage Facility

A key aspect for your self-storage facility to thrive is by building strong connections within your local community.

10 Ways Owners Automate Storage Facility Maintenance to Make Money

Learn how using technology to automate your self storage facility maintenance tasks can help you stay on top of upkeep and earn more money in the process!

10 Benefits of Adding Green Space to your Self Storage Facility

Learn how adding Green Space to your self storage facility can promote the health and well-being of your family, customers, employees and community.

The Importance of Maintaining Your Storage Facility, Even in a Challenging Economy

Why should you keep up self-storage maintenance when times are tough? Read more in this article.

Secure Self Storage | 10 Ways to Make your Storage Facility Secure

Learn how to ensure a safe and secure self storage facility for the benefit of your staff and customers alike, and how to handle any safety issues that may arise.

8 Things You Need for Excellent Self Storage Management

Learn 8 fast and easy self storage management solutions and practices, proven to save time and money for self storage managers, operators and owners.

5 Tips to Implement Eco-Friendly Practices in Your Self-Storage Facility

Here are five practical tips to help you create a greener and more sustainable self-storage operation.

10 Benefits of Using Self Storage Property Management Software

Learn the top 10 benefits of using self storage property management software, and how it’s a game change for the self storage owner or manager with the drive to expand.

Idea CrowdSourcing 2023 | The Self Storage Industry

Learn how crowdsourcing ideas, experiences and technology is vital to independent self storage facility owners, operators and investors.

Self Storage Unit Mix | Planning for Storage Unit Sizes | A Guide

Learn how to determine Self Storage Unit Size & Unit Mix using local area demographics and data - and discover why this legwork is critical to your business success.

Best Customer Experience: Online and In-person

First impressions are everything, especially when choosing self-storage. Within our industry there are two opportunities to put your best foot forward.

Self Storage Facility Site Selection | Choosing the Best Storage Location

In the self storage industry, location is vital to your eventual success. We all know this.

Moving and Storage | Using Technology to Streamline Move-In and Out

Learn how deploying automated self storage moving and storage technology can help self storage facility owners, operators and customers move-in and move-out effortlessly.

How Much is a Storage Unit in 2023? A Dynamic Pricing Guide for Self Storage

Learn how much a storage unit is in 2023 and how to set up, deploy and explain dynamic pricing to your customers at your self storage facility.

5 Tips to Improve the Move-In Experience for Self-Storage Customers

Learn how to improve the move in process for your self-storage customers with these 5 tips.

Storage Units in NYC: The Past, Present & Future of Self Storage in NYC

Use Self Storage in NYC to look into the future of the self storage industry nation-wide. Restrictions are coming for your self storage facility - be prepared!

5 Customer Retention Strategies for Your Self-Storage Business

Learn how to retain self-storage customers with personalized service, loyalty rewards, and responsive feedback.

Storage Unit Locks & Locking-Down Mental & Physical Security

Learn how customers make decisions about the security of their self storage unit, and how smart storage unit locks can make all the difference to customer confidence.

Remote Management on Your Terms

Discover how remote management is transforming the self-storage industry with smart cameras, software, kiosks, and automated access control.

5 Tips to Improve Customer Service at Your Self-Storage Facility

Learn five affordable ways to improve customer service at your self-storage facility and increase customer retention.

7 Tips on Marketing to the Four D's of Self-storage

When marketing self-storage services to customers who are in one of the Four Ds, it is important to approach the marketing strategy with sensitivity and empathy.

Top 5 Ways to Increase the Value of Your Self-Storage Facility

There is no better time to start exploring how to upgrade your self-storage business than now.

Top 5 Things to Consider in Self-Storage Construction

There are many considerations when deciding to invest in constructing a self-storage facility.

Choice Paralysis: How to Know Which Vendor is Right for You

Across the country, Owners and Operators in self-storage are talking themselves in circles around the ongoing industry issues.

Self-Storage Marketing Strategies

A review of self-storage marketing stratgies that you can implement at your facility.

Self-Storage Security: 5 Ways to Keep Your Facility Safe

Gone are the days when a chain and a padlock were all it took to keep self-storage criminals at bay.

What a Lender Needs from You for Self-Storage Financing

Lenders expect specific documentation when evaluating a loan request for a small business acquisition.

Self-Storage Marketing Strategies: Discount Marketing

Providing special offers and focusing on discount marketing can benefit all different factors of your self-storage business.

Self-Storage Technology Trends

With the latest tech advancements, it is no surprise that tech is changing how we store and access our valuables.

Self-Storage Marketing Strategies: Referral Marketing

Utilize your customers right, and referral marketing could be the formula for success.

5 Simple Ways to Increase Self-Storage Revenue

As a self-storage owner, you can take multiple avenues to maximize your income, from marketing to expansion.

Self-Storage Marketing Strategies: Email Marketing

The possibilities with email marketing are endless, however getting to that stage and building an email list can be tricky...

Self-Storage Marketing Strategies: Content Marketing

Content marketing can be the key in your self-storage marketing startegy to gaining new customers and retaining existing ones.

Self-Storage Marketing Strategies: Creating A Strong Online Presence - Part 2

Creating a strong online presence is crucial. This article explores four key elements for a successful digital presence: online listings, reviews, mobile optimization, and analytics.

Self-Storage Marketing Strategies: Creating A Strong Online Presence - Part 1

Having a strong online presence is essential for any self-storage business looking to attract new tenants and stand out in a competitive market.

How AI Can Be Effective In The Self-Storage Industry

A review of how AI can help the self-storage industry.

Maximizing Security and Convenience with Advanced Access Control Systems in Self-Storage

How access control systems can help maximize security and convenience and an in-depth look into the options available.

Writing Google Ads With AI: The Future of Self-Storage Marketing

How AI can help you create the best content for your Google Ads campaign.

How Interactive Voice Response Can Improve Customer Service and Customer Experience

Tech takeover? Find out how IVR can assist with customer service and improve the customer experience.

The Future of Self-Storage Customer Service: How Chatbots Can Help

How AI Can assist with the day to day running of your facility

How AI Is Revolutionizing Self-Storage Security

How AI Can Maximize the Protection of Your Facility.

Self-Storage Marketing: Why You Need To Be On TikTok

Join the industry professionals on TikTok and grow your marketing efforts.

The Best Storage Lock For You

Which self-storage lock is right for you?

LinkedIn: The Professional Platform You Need To Utilize For Your Self-Storage Business

Use the power of LinkedIn to reach new customers, connect with industry experts and find your new talent.

The 10 Must-Have Features for Your Self Storage Website

Ensure your website is the best it can be with these 10 must-have features.

The Importance Of Customer Service For Unmanned And Traditional Facilities

Whether your facility has on-site staff, or is unmanned, do not neglect customer service.

Why You Need To Attend Self Storage Trade Shows

There are many benefits of attending self storage trade shows, they are a valuable resource which you need to take advantage of.

We Expect to Interact with Tech

Self-storage is a dated industry trying to drag itself away from the 'traditional' methods.

The Power of the To-Do List

struggling to keep up with what feels like an endless workflow? A to-do list could be the answer.

How Remote Self-Storage Management is Changing the Industry

Is Remote Self-Storage Management becoming the norm?

Branding vs Marketing

Branding and Marketing are often used interchangeably, but there is a difference between the two concepts which business owners should be aware of.

Closing Walk-In Sales At Your Self Storage Facility

A potential customer has just walked through the doors...Now what?

How Podcasting Can Benefit Your Self Storage Business

Have you considered podcasting to help boost your marketing efforts?

Instagram - The Social Media Platform your Self Storage Business Needs

Instagram is emerging as a powerful social media platform for businesses.

Improving the Look of Your Self-Storage Facility

7 cost effective tips for improving the Look of your self-storage facility

Marketing Your Storage Facility Without Spending a Dime

Social media can be your key to sucess when it comes to marketing.

Going the Extra Mile for Your Self Storage Customers

Going above and beyond the call of duty for your customers doesn't necessarily mean you have to have deep pockets, it is important your customers feel valued!

Blog Posts: The Secret to Engaging Self-Storage Content

With so many marketing methods to choose from, blogs are sometimes overlooked, yet they may be one of the most successful marketing strategies you can pursue.

Communication is key

How can you effectively communicate with your employees and customers?

Is Print Media Still Needed?

There are many different forms of marketing strategies that people utilize, do not forget about print.

The Importance of a Customer-Centric Website

It is vital your website is as customer friendly as possible, after all, your website is usually the gateway for customers.

How to Deal with Bad Reviews Regarding Your Self Storage Facility

Getting a poor review now and again is sometimes unavoidable; the most essential factor is how you respond to it.

Why Description Matters on Your Self Storage Website

Words can help paint a picture for the potential customer. Descriptive writing matters on your storage website!

How your self storage facility can be environmentally friendly

It is important for all businesses to be seen as doing their bit for the environment, here's ways your self storage company can do exactly that.

The Use of VR and AR in Self Storage

How can Virtual Reality and Augmented Reality benefit your self storage business?

Social Media: How to Keep Your Business Active

Forgetting about your social media? Not knowing what to post? Heres some tips on how to get your social media accounts up and running again!

The importance of high quality images for your website

The images on your website can be make or break for your customers decisions. They are of paramount importance, make sure they are quality!

Tips to create a simplistic and informative website for your self storage facility

A website is crucial for all self storage businesses, you want it to be informative and easy to use, here is how!

Social Media and Tenant Disputes

It is critical for facility operators to specify in its settlement terms that the details of any dispute and its resolution remain confidential, and, crucially, that the customer agrees to remove any negative social media postings it's made and refrain from doing so in the future.

Is Manless Self Storage the Future?

Is the enhancement of technology leading the self storage industry in one direction?

The Value of Competition in Self Storage

Do not be scared of competition. Use your competitors as a springboard for success.

The Power of Video Marketing

They say a picture is worth a thousand words, well a video is a full story.

Cyber Risks and Self Storage

As part of the industry’s growth and expanded use of technology to operate these businesses, self-storage operators are increasingly exposed as the targets of potential litigation, especially in the area of cyber and data liability.

Email Marketing: The Best Friend a Self Storage Business Needs

Are you utilizing email marketing? The possibilities of this marketing stratergy are endless.

Public Storage Releases Registration Information for Virtual Investor Day

Investor Day will provide detailed insight into Public Storage’s leadership position within the storage industry.

Why Your Corporate Budget Should Include Solar

There is a way for self storage businesses to reduce their electricity costs AND increase their marketability.

StorageVault Launching Innovative Last Mile Platform - FlexSpace Logistics

The company aims to connect businesses across Canada to storage space, logistics, and inventory management services.

StorageBlue Founder Alan Mruvka Disrupts Advertising With “Too Much Junk”

The electric new music video focuses on merging lifestyle and pop culture with the self storage brand StorageBlue.

Peer-to-Peer Self Storage Operator Stache Expands to New Markets

The self proclaimed Air bnb of self storage is expanding to Atlanta, Charlotte, Raleigh, and the Durham area.

World Insurance Associates Announces Partnership with HowsMyStuff

The partnership will provide additional protections to self storage facility owners.

When You Invest in a Self Storage Project, What Do You Really Invest In?

Cogent Capital Group explores the successful side of self storage development.

Neighbor.com Raises $53M in Series B Funding to Expand Fast Growing Self-Storage Marketplace

VC Fifth Wall leads financing, with participation from Andreessen Horowitz, DoorDash's Tony Xu, StockX's Scott Cutler

SmartStop Self Storage REIT, Inc. CEO Michael McClure to Retire

Michael Schwartz will assume the role of Chief Executive Officer.

Clearlake Capital-backed Janus International Expands Executive Team

Christine DeBord and Terry Bagley receive new titles under Morgan Hodges, EVP of Janus.

We're Entering Canada.

Radius+ announces they are entering the Canadian self storage market.

StorageBlue Announces Entertainment Division & Music Video Shoot

E! Entertainment's Alan Mruvka will produce a music video for Too Much Junk to promote his new brand.

Life Storage Announces Changes to the Board of Directors

Susan Harnett has been elected to the company's Board of Directors effective mid February 2021.

PODS Appoints Kathryn Marinello as President and CEO

Marinello was previously the CEO of Hertz, and brings over 20 years of executive leadership experience to PODS

StorageVault Canada Inc. Named Official Storage Partner of Team Canada

The five year partnership will focus on providing storage and moving to team Canada athletes, the COC, and more.

SmartStop Self Storage Hires Kevin Friedman as Director of Acquisitions

Friedman will be responsible for the underwriting of self storage acquisitions for SmartStop and affiliated companies.

Spartan Investment Group Launches New Storage Brand Identity

The company is creating a single national brand called FreeUP Storage to streamline each facility in their portfolio.

Extra Space Invests in INSOMNIAC SmartEye + VST to Live Monitor Properties

OpenTech Alliance announces a strategic partnership with Extra Space Storage to reduce security threads at facilities.

StorageMart Earns Newsweek's Best Customer Service 2021 Award

The company earned a spot within Newsweek's Self Storage category.

Life Storage’s Warehouse Anywhere Launches First Micro-Fulfillment Center in Las Vegas

The third-party logistics solution has partnered with Deliverr to enhance online delivery.

Neighbor Expands Commercial Real Estate Footprint, Adds New Self Storage Space to New York City

With the demand for self storage surging and commercial vacancies at record highs, Neighbor takes action.

Life Storage Beefs up Fulfillment Service as e-Commerce Rises

The REIT's Warehouse Anywhere platform has teamed up with Deliverr to open two micro fulfillment centers.

Wentworth Property Company Revitalizes Old Facility with MASS Relocatable Storage Units by Janus

The aging facility sees new life with MASS Relocatable storage units as a focal point of their growth strategy

Extra Space Storage Leads U.S. Self-storage Industry In Sustainability

Company sustainability earns top scores from GRESB, Just Capital, Sustainalytics, S&P Global SAM.

Our National Pricing Coverage has Officially Expanded

Over the past 6 months we've prioritized our collection of pricing data. Today, we hit a milestone.

Boost Your Storage Facility's Income With Solar Energy

Considering cost-saving benefits to your self storage facility? Consider solar.

Extra Space Storage Continues Clean Energy Leadership Solar Installations

With help from Pivot Energy, a collection of self storage facilities will go green as they prioritize carbon reduction

DYMON Self Storage Donates 1,000,000 Masks to the Greater Toronto Area

The Canadian self storage company aims to help as many vulnerable people effected by the pandemic as possible.

Get to Know This Year's Self Storage Manager Winners

The annual contest held by Mini-Storage Messenger, awarded First place to a Metro Self Storage Property Manager.

U-Haul Named 2020 Business Journal Healthiest Employer Winner

Arizona-headquartered DIY moving and self storage group emphasizes team member fitness and overall wellness.

Store Space October Fundraiser to Benefit Breast Cancer Research Foundation

Throughout October, Store Space will donate $5.00 for every customer move-in at every one of its properties.

Norway's Flexistore Simplifies Self Storage with Brilliant Animation

Why offer advanced technology if you cannot convey it to your customers properly?

Neighbor Attracts Top Tech Talent to Usher in New Wave of Growth

Talent from unicorn startups join Neighbor to lead growth, engineering and community teams.

Five Mistakes Self Storage Marketers Are Making Today And One Who Gets It Right

How do small self storage advertisers play in the same league as the big industry spenders? Don't make these mistakes.

Shurgard Self Storage Makes Big Commitment on Sustainability

The European affiliate of the U.S.'s Public Storage makes commitment to zero-carbon electricity for 2021.

SmartStop Self Storage to Sponsor at Historic Boxing Event

The global event airing Thanksgiving weekend will mark Mike Tyson's return to boxing.

CubeSmart Launches Mobile App

The CubeSmart Mobile App enables customers to manage their self storage experience from wherever they are.

CubeSmart’s Contactless Platform Accounts for a Quarter of Rentals

As for the rest of 2020, Chris Marr (CEO) and Tim Martin (CFO) say they are “cautiously optimistic.”

Clutter Partners With Foley for Driver Hiring, Compliance Management

The team at Foley configured a software environment that was specific to Clutter's growing needs.

Life Storage Witnesses Big Surge in Use of Contactless Rentals

Who knew Life Storage would develop a contactless platform just 2 years ahead of a global pandemic?

Janus International Achieves Ranking on Inc. 5000 List of America’s Fastest-Growing Private Companies

This is the company’s seventh time achieving Inc. 5000 ranking within twelve years.

Tenant Inc’s Hummingbird Offers More Advanced Property Management Solutions

The Hummingbird software was built with self storage operations top of mind, for independent operators.

U.S. Storage Units Now Offers Contactless Rental Across All Facilities

The company announces the introduction of a new contactless rental process for all facilities in its system.

Extra Space Eyes ‘Return to Normal’ as Coronavirus Hurts Revenue

Despite bleak second-quarter numbers, the company expects a return to normal customer behavior.

SmartStop Self Storage REIT Launches Solar Panel Project in SC

The solar panel installation represents an initiative to reduce carbon footprint and become more energy efficient.

Marcus & Millichap Introduces New Self Storage Property Investment Team Name

The change reflects the contributions made by Adam Schlosser to the overall growth and success of the team.

What can Ants Teach us About Storage?

Scott Gravelle from Attabotics came across a documentary about ants that changed his view on storage efficiencies.

Building a Competitive Advantage: Even If You Think You Don’t Have One

Self storage is very much a micro-market. To know your competition, you need to understand your competitive radius.

Thinking Outside of the Physical Self Storage Box

Why stop at one self storage industry victory, when you could have two? The creator of PODS is at it again.

Green Stream Holdings Secures Additional Locations for CubeSmart Community Solar Project

The new locations are anticipated to produce $9.9 million in revenues for the project over a period of 25 years.

E-SoftSys and Veritec Solutions Integrate their Self-Storage Systems

Self-Storage Operators to benefit from integration of management software and pricing and revenue management system.

Compass Self Storage Offers Free Rent to Commercial Tenants

As the country begins to reopen, the storage company focuses on commercial tenants who are in transition.

Stash-It Partners with SalesMuscle to Accelerate Growth

The San Francisco based startup positions themselves as a disruptor to the traditional self storage industry.

Tenant Inc Introduces Mariposa for Touchless Rentals

The company aims to improve customer experience through heightened security tech, and less touch-points.

StorageAuctions.com Announces “Timeline Guarantee”

This technology alleviates owner headaches ensuring they have followed each state law for auction compliance.

How Self Storage Operators Can Harness Text Messaging

The economic recession can make tenant communication tricky, but you shouldn't skip out on texting.

Stein Investment Group Announces Partnership with Prorize

All Space Shop Self Storage facilities will now successfully deploy the Prorize AI dynamic pricing.

Life Storage & Live Oak Bank Featured Hangout

Joe Saffire and Terry Campbell are featured in the May 22nd recording of the Radius+ Home Hangout

Simply Self Storage Creates the Ultimate Customer Experience with OpenTech's INSOMNIAC Products

The long-standing partnership has benefited both companies greatly through the resources available.