Typically, economic occupancy is 2% to 5% lower due to discounts and concessions.
7 Ways to Help You Effectively and Efficiently Manage Your Facility
Concessions should be targeted to increase income by discounting specific unit types that have low occupancy levels.
Your Tenant Said What? Pro Tips to Manage Delinquency and Collections for Your Self Storage Business
Of very high importance we document all of our collection efforts.
Maximize Your Revenue and Enhance Operations with Customer Data
The power to predict consumer behavior is the linchpin for successful revenue management.
5 Things You Need to Consider if You're a Small to Medium-Size Operator
Smartphone retail sales are expected to grow 37% from 2018 to 2019, an increase of over $55 billion dollars.
Know the Benchmark for Determining Your Facility's Expenses
The biggest expense impacting facility value is real estate taxes. Nationwide, product can range from $30-$400/SF.
The Best Management Lesson I Ever Learned
Be consistent and predictable in my follow up, and people will strive to meet the expectations.
Why Customer Service May Be The Greatest Differentiator For Your Self Storage Business
One study found that U.S. companies actually lose $75 billion a year because of poor customer service.
Do You Know Your Customer's Lifetime Value?
This is the one number you must know and most operators have no clue.
Successful Strategies Following a Peak Development Year
Over the past decade, we have seen a massive shift in attention to a new set of numbers; saturation level.