Claims against storage facilities have risen in recent years, due in part to aging buildings and deferred maintenance.
Systems, Not Smiles
Saying please and thank you don't insure you'll do the job right every time. Only systems guarantee that.
How to Measure ROI and Impact with Your Self Storage Marketing Budget
You must have an adequate budget for your website, aggregators, PPC, social media ads and email marketing.
The Number 1 Tip for a Great Sales Script
If you aren't listening to the customer and adapting your process to what you hear, you'll lose the customer's trust.
The Top 3 Revenue Management Strategies to Increase Your Net Operating Income
The goal for every facility is to be well occupied and charging the highest rates possible.
Why Are You Distracting Your Visitors?
Visitors want to rent a unit, pay their bill, or get contact information about you. That’s it.
When Good Goals Go Bad
Are you sure the goals you set for your self storage team are driving the behaviors you expected?
A Customer Segment Not to Be Ignored: How to Connect with the Hispanic Market
There are more than 58 million Hispanics living in the U.S., accounting for $1.7 trillion in purchasing power.
Your Employees are the Single Greatest Investment You Can Make in Your Business
47% of employees would like more recognition for the work they are doing and only 7% would like a pay raise.
Check Out These 8 Sources of Hidden Income in Your Storage Business!
True Insurance or Tenant Insurance: A 400-unit property could generate $5,000 plus annually in fees paid to you.