How Remote Self-Storage Management is Changing the Industry

Is Remote Self-Storage Management becoming the norm?

Community Cultivations #4 - The ‘Curse’ Of Low Engagement & The Fundamentals Of Networking

Social media and marketing is a crowded field, do numbers and metrics of your posts and campaigns help you stand out?

Branding vs Marketing

Branding and Marketing are often used interchangeably, but there is a difference between the two concepts which business owners should be aware of.

Community Cultivations #3 - The Power Of Your Online Voice

These two promotional methods can take your brand to the next level.

How Podcasting Can Benefit Your Self Storage Business

Have you considered podcasting to help boost your marketing efforts?

Instagram - The Social Media Platform your Self Storage Business Needs

Instagram is emerging as a powerful social media platform for businesses.

Improving the Look of Your Self-Storage Facility

7 cost effective tips for improving the Look of your self-storage facility

Community Cultivations #2 - Working Smarter, Not Harder & The Myth Of Verification

It's time to ditch your in-depth 10-step miracle strategy for marketing success and start working smarter.

Blog Posts: The Secret to Engaging Self-Storage Content

With so many marketing methods to choose from, blogs are sometimes overlooked, yet they may be one of the most successful marketing strategies you can pursue.

Community Cultivations #1 - Standing Out & Maintaining Ownership Of Your Brand’s Community

Ensuring your brand stands out online and you are maintaining ownership of your community is crucial in the oversaturated digital markets we find ourselves apart of.

Architects and Self Storage Developments: Design, Then Build

The architect is one of the most important participants in the construction of a self-storage facility. For a variety of reasons, working with the correct architect for your self-storage project is essential.

Building Self-Storage from the Ground Up

The process of building a self storage facility and why someone would want to build vs acquire.

Contractor Units: A Solution for the Trades

Offering Contractor Units to the unit mix provides a solution for those who are operating small businesses that are in the trade industry.

Before Construction Begins: Fundamentals of Building Self-Storage

Successfully constructing a self-storage facility involves a multitude of factors, learn the details and how the fundamentals will provide optimal results.

The Self-Storage Fixer-Upper: Ways to Add Value to an Underperforming Asset

Some people like to flip houses and for good reason: There’s profit in fixing up dilapidated real estate. Investing in a weak asset can also reap great rewards in the self-storage industry, too. Learn ways to add value to an underperforming property.

Conquering Parkinson's law

If you want to gain control of your time and maximise the quantity of work you can do, you'll need to overcome Parkinson's Law.

Six Days of Feasibility: Day 6 - Do You Have Someone to Walk the Path with You?

Day 6: Deal Makers, not Deal Breakers: Do You Have Someone to Walk the Path with You?

Six Days of Feasibility: Day 5 - What Do You Do with a Full Feasibility Study?

Day 5: Get You in the Game: What Do You Do with a Full Feasibility Study?

Six Days of Feasibility: Day 4 - Why Not all Feasibility Studies are the Same?

Day 4: Buyer Beware: Why Not all Feasibility Studies are the Same?

Six Days of Feasibility: Day 3 - How a Feasibility Study Makes You Money?

Day 3 - Self Storage = Cash Cow: How a Feasibility Study Makes You Money?

Six Days of Feasibility: Day 2 - Why a Feasibility Study?

Day 2: Do not Make Business Risky: Why a Feasibility Study?

Six Days of Feasibility: Day 1 - What is a Feasibility Study?

Day 1: See the End from the Beginning: What are Feasibility Studies?

How to Drive Revenue with Retail Sales

Boxes, locks and packing supplies can do a lot of good for the bottom line for your facility.

Renewing Focus On The Holistic Customer Journey

Chris Burnan of StorageMart pens the importance of customer experience beyond the self storage world.

U-Haul Building New Conference and Fitness Center at Arizona Headquarters

The U-Haul midtown campus in Arizona is growing in alignment with the company's healthier you employee focus.

Extra Space Storage Announces New Partnership To Service Employee Education

Extra Space is doing a great job at setting the standard for what company-sponsored higher education programs can be.

Systems, Not Smiles

Saying please and thank you don't insure you'll do the job right every time. Only systems guarantee that.

The Number 1 Tip for a Great Sales Script

If you aren't listening to the customer and adapting your process to what you hear, you'll lose the customer's trust.

Emotional Intelligence: What is It and Why it's Necessary in the Workplace

Being “smart” at work will only get you so far now days.

When Good Goals Go Bad

Are you sure the goals you set for your self storage team are driving the behaviors you expected?

A Customer Segment Not to Be Ignored: How to Connect with the Hispanic Market

There are more than 58 million Hispanics living in the U.S., accounting for $1.7 trillion in purchasing power

Your Employees are the Single Greatest Investment You Can Make in Your Business

47% of employees would like more recognition for the work they are doing and only 7% would like a pay raise.

5 Tips To Get Your Fair Share This Summer

For 2018, our results indicated that only 14% of our renters said that competitive pricing was a deciding factor.

When Good Intentions Lead to Bad Service

Here's the problem. The company completely missed the point of what I (and, I suspect, most customers) really wanted.

Leadership Can Be Lonely

Everybody likes to be liked. But, effective leaders know and accept that they might sometimes be lonely at work.

The Best Management Lesson I Ever Learned

Be consistent and predictable in my follow up, and people will strive to meet the expectations.

Why Customer Service May Be The Greatest Differentiator For Your Self Storage Business

One study found that U.S. companies actually lose $75 billion a year because of poor customer service.

It's the People, Stupid

The reality is that some people always find a way to be successful, and others do not.

Don't Forget the Hospitality

So, what can a guy with 600 restaurants, casinos, hotels and sports teams tell us about storage? A lot.

6 Tips for Your Next Self Storage Conference

There are over 590 million professionals on LinkedIn. 40 million of them are in decision-making positions.

The Lost Art of the To Do List

The volume of tasks to do and to follow up on has never been greater for managers. It will only get more difficult.

18 Minutes That Can Change a Self Storage Manager’s Life

When we let the little things take priority we can't fit the really important things into the day.

5 Ways to Increase Your Revenue and Attract Tenants

Know that full occupancy does not mean you are generating the highest revenue possible.