A 20-year veteran of the self-storage industry explains how smells can shape the customer experience and how to create a fresh, welcoming environment.
Articles by Jen Conlon
Jen Conlon is director of marketing for StoragePro Management, a Walnut Creek, California-based firm specializing in self-storage. With more than 20 years of experience in industry operations, she leverages her deep industry knowledge and strategic expertise to implement multi-channel marketing campaigns, drive brand growth, increase revenue and occupancy, enhance the customer experience, and support business-development initiatives. To reach her, email jen.conlon@storagepro.com.